Xfinity can't find modem

EG. You stated: " I purchased an Arris Wi-Fi Cable Modem ( model No. SBG8300), as it said it was compatible with Xfinity. "Compatible with Xfinity" simply means that it will work on their system. It does not specifically mean that it is compatible with Xfi / the app. The only RENTED devices that will work with Xfi are the ones that state "Xfi ...

Apr 28, 2023 · 2. Set up your WiFi via your phone. This gets your router to recognize the device as an admin I guess. (Step found via reddit) 3. Navigate to port forwarding via the chatbot in the app. ("Port forward">Network>Advanced Settings>Port Forwarding) (Curtesy of @jesserb in this forum post) 4. Set up your port. You *may* see their *Walled Garden* modem self registration page. If so, follow the screen prompts. Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446.4 years ago. No, the reason its grayed out is because the Xfi system auto selects the best channel for you. You can disable it but its already monitoring to make sure your system is running optimally. Or at least that's what they say. They could be blowing smoke but it seems to work when I double check its decisions.Here are detailed steps to direct message us: Click "Sign In" if necessary. Click the direct message icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window.At Xfinity's "Status Center" web page, I get the messages. We're having trouble finding a signal; Cable modem status unavailable; I'm connected and online at this point but Xfinity cannot "see" my modem. I use the Android app for Xfinity to "activate" the modem. I give the CM MAC address and wait. After a long wait, the app says it can't …Apr 1, 2014 ... Just changed Modem with Comcast/Xfinity. I ... I can't see any current parameters on my phone. ... Find your Public IP address by going to http ...Apr 1, 2014 ... Just changed Modem with Comcast/Xfinity. I ... I can't see any current parameters on my phone. ... Find your Public IP address by going to http ...

Tap View WiFi equipment. Select your gateway. Select Gateway Details. You’ll see MAC address listed next to the CM MAC label. To find the MAC address of devices that have connected to your network: Go to WiFi. Select the device. Select Device details.So to access the xfinity gateway administrator login page you need to go into a browser type in 10.x.x.1 (x can be replaced with whatever number was set as the ip) and normally a login screen to the modems admin settings SHOULD appear. For thr past week, however, i have been unable to access the login page. It just times out.place it in bridge mode and connect a Wifi router, or. replace it with a customer-owned modem and router. If you are already using your own modem and router or you've added a router to a rental gateway in bridge mode, just use the router's "clone MAC" facility, and then reboot the modem. A VPN is another possibility.Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...For Xfinity Internet customers with gateways. Press the xfinity button on your remote. Press the right arrow to get to the gear icon. Press the down arrow and choose Help. Press the right arrow, choosing the WiFi tile under the Tools section. The WiFi password (s) and network name (s) will show up on the screen.Jun 1, 2022 ... If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have ...Find it under Apps & Subscriptions in Flex or X1 Settings. You can also say “Manage Hulu” into your Xfinity Voice Remote. Once you’re logged in to the Hulu app, go to the Apps & Subscriptions Management menu. You'll see the details of your current Hulu subscription. Press the down arrow to get to Change Plan.1) Symptom: - In the xfinity app you can't see a Wifi panel or other advanced options. - In the xfinity app, you can't manage/change Wifi or other advanced options. - When you login to the model directly (via 10.0.0.1 admin/pw) 2) Solution Progression: - In the xfinity app attempt to (re)activate your modem.

To kick things off, this modem is ideal for internet plans of up to 2.5 Gbps, so if your Xfinity internet plan can reach those speeds – this device should go well with it. ... The lack of a USB port is a bit disappointing, but we can’t complain because the price is quite tempting. Going over the security features, you get basic parental ...Discover new grant opportunities for small businesses in 2023 from Comcast, Progressive, and more. Funding rounds are opening! Apply now. Many large corporations launched grant pro...Yes this is an Xfinity device. The sticker on the side shows two SSIDs and what I assume is the password for those. I need the password for the gateway admin site of the router so I can add some port forwards and the like.Customer Service. Xfinity can’t find my route... O. owens04. 4 Messages. Wednesday, April 3rd, 2024 6:15 AM. Xfinity can’t find my router/modem device during activation. I just moved into my first apartment yesterday and I’m trying my hand at setting up my internet with my own router. It’s a Netgear C7000.

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For Xfinity Internet customers with gateways. Press the xfinity button on your remote. Press the right arrow to get to the gear icon. Press the down arrow and choose Help. Press the right arrow, choosing the WiFi tile under the Tools section. The WiFi password (s) and network name (s) will show up on the screen.Here's the detailed steps to Direct Message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.EG. Today I got internet installed and it's connecting to all devices except for one computer. On that computer it isn't showing up in the available networks. FWIW. If it is a 5.0 GHz band SSID that is broadcasting, and if that computer's WiFi adapter only supports the 2.4 GHz band, it won't even see it.ARRIS - SURFboard 24 x 8 DOCSIS 3.0 Voice Cable Modem with AC1750 Dual-Band Wi-Fi Router for Xfinity - White. (2427) $199.00. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 … Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ... The app on my phone is unable to find the device and I’m thinking it is due to my phone being old and.it having trouble connecting to WiFi at my previous residence. I have two coax cable ports at my place and have tried connecting from both. ... I'm sorry to hear you're having issues activating your modem, but you have definitely come to the ...

Plug your modem’s power cord into an electrical outlet. Enter your modem’s 12-digit MAC number. Once your modem is connected to the coax cable in an active outlet and the power cord plugged into an electrical outlet, you'll be prompted to Check Your Connection. Once connected, Xfinity service will be activated on your modem.Here are detailed steps to direct message us: Click "Sign In" if necessary. Click the direct message icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Click Refill Now. Make a payment to refill your Xfinity Prepaid Internet service using a credit card, debit card, or a Refill PIN. Enter your payment information. Click Next. Review the order page with your payment information and the services you selected. Confirm everything is accurate before continuing. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Have a quick question? Ask Xfinity Assistant. We're always here to help you. Get the most out of your service, troubleshoot issues, even watch help videos. Visit My Account online or download the Xfinity App, the choice is yours. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. It's easy to manage your services online, anytime with XFINITY My Account so ... I am having the same problem with my windows 11 machine and the new xfinity router. Customer support totally wasted my time. I spent hours with them and they said it was my computer but I can connect to my phone hotspot and an open wifi that we have in our building. all my older macines work perfectly fine.Learn how to install and activate your Xfinity Internet service for an xFi Gateway with the Xfinity app. Xfinity For full functionality of this site it is necessary to enable JavaScript.If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. ( edited)On August 1, 2022, Xfinity pushed out an update to the Xfi app and now, the Xfi app no longer displays Wifi network settings or information, which means there is no way to see or modify your Wifi network settings. The only thing the Xfi app shows is account information. Xfinity needs to fix the Xfi app so that it shows Wifi network settings and ...Follow these steps to configure Windows 10 network settings on your computer. Right-click on Start. Select the Network Connections option. Double-click on the network connection you are using. Click Properties (you must be logged in as Administrator, or you will be prompted to log in). Click the Networking tab.

Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network.; A router connects your wired and wireless devices to your modem.; The Xfinity Wireless Gateway puts the technology of a modem and …

However, my Xfinity Gateway does not show up in my Xfinity App - in fact, there is not even a "devices section" in my Xfinity app. There is no way for me to change essential settings (such as ssid/password update, port forwarding, firewall, etc) because they have been stripped from every other place that they could be accessed, including when I ...When I go to the modem login page (10.0.0.1) it shows my printer as a connected device. But whenever I try to connect on the printer usinig either WPS or inputting the password manually setup fails. I've tried turning off xFi advanced securiity, resetting network settings on the printer, turning off 5GHz, switching my wifi security to …Open the app and tap the Account tab in the bottom right corner. Tap Data usage under the Your plan section. You’ll see your 3 Month Usage Trend. Alternatively, customers with an xFi Gateway can also view data usage in the Xfinity app by selecting WiFi > View WiFi equipment > Advanced settings > Data Usage.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.If so, follow the screen prompts. Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a ...However, my Xfinity Gateway does not show up in my Xfinity App - in fact, there is not even a "devices section" in my Xfinity app. There is no way for me to change essential settings (such as ssid/password update, port forwarding, firewall, etc) because they have been stripped from every other place that they could be accessed, including when I ...Xfi app cant find my gateway.. : r/Comcast_Xfinity. Cant setup my internet.. Xfi app cant find my gateway.. I got the modem, I plugged in the cables, the modem is on. I install the app, took the picture of the code, everything OK. But it says 'wait 4 minutes while we find gateway' or something like that, and it never finds any gateway. already ...1) Symptom: - In the xfinity app you can't see a Wifi panel or other advanced options. - In the xfinity app, you can't manage/change Wifi or other advanced options. - When you login to the model directly (via 10.0.0.1 admin/pw) 2) Solution Progression: - In the xfinity app attempt to (re)activate your modem.Activate with an Xfinity Gateway. Download the Xfinity app. Create your Xfinity ID and password. Log in. Identify your device. Look for the QR code on the bottom or side of your Xfinity Gateway. Focus on the QR code with your smartphone’s camera. When it has been scanned, you'll see a green checkmark. You can also manually enter your gateway ...

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I can't login to my router from a browser. I just replaced my modem/router from xfinity. I'm trying to login to my device from my browser, using 10.0.0.1 in the browser URL, admin as the user name, and either the printed password on the bottom of the device, or my wifi password, or my xfinity password, but nothing works.EG. +64 more. Expert. •. 103.3K Messages. 4 years ago. Give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck ! 0.If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it. Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address. If the outage map doesn't show a problem, the cause may be poor coax connections or damaged coax cable, usually in or near your home. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power. Step one: Inquiry. If you’re signing up for new services or moving, you can check online to see if Xfinity service is available at your address. If you can’t find your address online, please contact us. We’ll determine if service can be provided to your address. Sometimes, it may require further research for us to determine if we can ... Learn how to install and activate your Xfinity Internet service for an xFi Gateway with the Xfinity app. Xfinity For full functionality of this site it is necessary to enable JavaScript. ….

Oct 17, 2021 ... ... Modems. It will also briefly go ... Your browser can't play this video. Learn more ... Xfinity modem lights meaning, watch befor calling Xfinity!!Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke...Sep 9, 2021 · First ~ ensure you are signed in. You will then see a chat icon toward the upper right corner of your page. Click that icon or follow this link: https://comca.st/3dymapU. From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'. To send the requested information: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support". there. As you are typing a drop-down list appears.Manually select Xfinity Mobile SSID. Log in through the pop-up using Xfinity ID and password. Xfinity Mobile. on a device that's with a different mobile carrier. Download and install the secure hotspot profile. Download and install the secure hotspot profile. Sign in to the Xfinity app. Select the WiFi tab.Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...So to access the xfinity gateway administrator login page you need to go into a browser type in 10.x.x.1 (x can be replaced with whatever number was set as the ip) and normally a login screen to the modems admin settings SHOULD appear. For thr past week, however, i have been unable to access the login page. It just times out.To send the requested information: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support". there. As you are typing a drop-down list appears. Xfinity can't find modem, If you don't sign in or aren't an Xfinity customer, you'll need to enter your Street Address and select a Download speed from the drop-down menu. Then, click the Find Devices button to show all equipment compatible with the download speed you chose. You'll see recommended devices. Click Get Gateway if you’d like to rent an xFi Gateway. , Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address., Xfinity Unable to Find My Modem. I am using a ARRIS SB6183. I tried connecting my modem through all the different coaxial ports around my apartment and all I get is the …, Activate with an Xfinity Gateway. Download the Xfinity app. Create your Xfinity ID and password. Log in. Identify your device. Look for the QR code on the bottom or side of your Xfinity Gateway. Focus on the QR code with your smartphone’s camera. When it has been scanned, you'll see a green checkmark. You can also manually enter your gateway ... , Using Xfinity xFi. Sign in to the Xfinity app using your Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select your network. Select Edit WiFi settings from the pop-up card. Use the drop-down menu to change your Security mode. Once finished, select Save., If you aren’t prompted, proceed to step 3. Once you're signed in, select the Account icon from the top-left corner of the Overview tab on the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. You'll be prompted to scan the modem sticker from the box or the modem itself. And you're all done!, Click Refill Now. Make a payment to refill your Xfinity Prepaid Internet service using a credit card, debit card, or a Refill PIN. Enter your payment information. Click Next. Review the order page with your payment information and the services you selected. Confirm everything is accurate before continuing., Xfinity Internet or WiFi Connection Troubleshooting; Check Your Computer's Performance; Test Your Router's Internet Access; Tips for Better WiFi Network Performance; Can't Connect to Home Network - Troubleshooting; Basic Troubleshooting for Your Home Network; Xfinity Internet and WiFi Connection Troubleshooting for Your Customer Owned/Third ..., It's important to differentiate between the speed of the Internet connection 'to your home' and the speed that reaches an individual device 'within your home' because they're two very different measurements. Internet speed tests, like this one or the test found at SpeedTest.net, measure the latter, or the speed reaching the device running the ..., Learn how to troubleshoot your Xfinity Internet and WiFi connection for your third-party modem or router. Xfinity For full functionality of this site it is necessary to enable JavaScript. , I have two issues with my service. The first is a question as to why does the wifi/modem use 10.0.0.x for the IP series and not 192.168.0.x which is more common? …, May 18, 2022 ... If you can't find the problem or you'd rather have Comcast take care of it, call them at the phone number on your bill or 1-800-Comcast, or ..., Activate with an Xfinity Gateway. Download the Xfinity app. Create your Xfinity ID and password. Log in. Identify your device. Look for the QR code on the bottom or side of your Xfinity Gateway. Focus on the QR code with your smartphone’s camera. When it has been scanned, you'll see a green checkmark. You can also manually enter your gateway ..., Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address. , Xfinity - Home of the 10G Network , Plug your modem’s power cord into an electrical outlet. Enter your modem’s 12-digit MAC number. Once your modem is connected to the coax cable in an active outlet and the power cord plugged into an electrical outlet, you'll be prompted to Check Your Connection. Once connected, Xfinity service will be activated on your modem. , Xfinity is our only choice for internet here. We have a Motorola DOCSIS 3.1 cable modem with AC3200 WiFi router, which says on the packaging that its compatible with Xfinity. When we try going through the connection process on the app, it says that it can't find our router, even though its definitely on and connected to the coax., So it appears that in order to get into bridge mode I have to. Factory reset the modem. Establish a DHCP-mediated connection to the modem (i.e. the Linux box gets a 10.0.0.x address) Login to the admin page. Enable bridge mode; the Linux box automatically gets a new routable IP address. DO NOT power-cycle the modem., EG. Today I got internet installed and it's connecting to all devices except for one computer. On that computer it isn't showing up in the available networks. FWIW. If it is a 5.0 GHz band SSID that is broadcasting, and if that computer's WiFi adapter only supports the 2.4 GHz band, it won't even see it., To turn off the Advanced Security feature in the Xfinity app: Go to the Security tab. Select Advanced Security. Select Turn Off under Advanced Security and follow the on-screen prompts. Notes: By disabling, you’ll lose 24/7 threat monitoring and real-time reporting on your home network. , Connecting your own cable modem to Xfinity Comcast tutorial. Install your own modem router, I'm installing a Netgear C7000v2, the procedure will be the same..., Xfinity - Home of the 10G Network , FWIW, and maybe to help provide a tad of clarity. The 169.254.xxx.xxx IP address is what is known as being a *self assigned* IP address. It's what happens when a device's operating system can not find a valid DHCP server for it to talk to / get assigned a valid IP address from., •. Did you previously have a modem on the outlet that worked? If so- probably a backend issue, if not- outlet isn’t hooked up or signal is horrible. Reply. erich714. •. What is “it”? …, Learn how to troubleshoot your Xfinity Internet and WiFi connection for your third-party modem or router. Xfinity For full functionality of this site it is necessary to enable JavaScript. , Nov 22, 2021 · Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem ... , Upgrade your owned modem. If you want to enjoy our faster internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy an approved modem at a retail outlet near you. If you own your equipment, be sure to check My Device Info to find out if your equipment is ..., Go to the Internet Service tab in My Account (you may be asked to sign in using your Xfinity ID and password). Scroll down to Devices. Find the modem and select Restart Modem. Select Start Troubleshooting to begin your modem restart. This can take up to seven minutes. Your home Internet will be offline during this process. Back to top, In today’s digital age, having a reliable and fast internet connection at home is crucial. Whether you’re streaming movies, playing online games, or working remotely, a high-perfor..., I canceled my service and am returning the modem but am now getting a request to return free flex box that cannot be found. Is there a way to report this online? When this box was sent to me, I was not aware that it needed to be returned and it was mistakenly gotten rid of, I am assuming., @RP009 Your comcast modem/router should work like anyother router. To connect the HUE bridge, is just like connecting any other device to a router. Connect it to a free port, and the other end to the HUE bridge. If you are using the comcast modem/router as a bridge to your personal router, then it has to hook up to your personal router., To begin activation, navigate to the activation entry point by selecting the Account tab from the bottom right corner of the Xfinity app and then selecting Activate xFi Gateway or Modem under the Devices section. The Xfinity app will then take you through the necessary steps to set up your gateway and activate your Xfinity Internet and/or ..., I canceled my service and am returning the modem but am now getting a request to return free flex box that cannot be found. Is there a way to report this online? When this box was sent to me, I was not aware that it needed to be returned and it was mistakenly gotten rid of, I am assuming.