Xfinity cable box not turning on

what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?

24.6K Messages. 4 years ago. @joerf3 wrote: Hello, I've been having a sporadic problem for the last several months with my Xfinity TV service and my Vizio TV - Model # E55-D0. About every 7 - 14 days., when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine).When it comes to choosing a cable TV provider, there are numerous options available in the market. One of the most popular choices is Xfinity, which offers a wide range of cable TV...With the rapid advancement of technology, traditional cable boxes are quickly becoming a thing of the past. The emergence of WiFi cable boxes has revolutionized the way we consume ...Restart your router or modem to refresh the connection. 2. Restart Your Xfinity Flex TV Box. A simple restart can often fix temporary glitches: Unplug the power cord from the back of the Flex TV box from the wall outlet. Wait about 60 seconds. Plug the power cord back in and wait for the Flex TV box to restart.Apr 26, 2022 · Note: A system refresh resolves errors related to signals and channels. This can take about 15 minutes. Here’s how to do it: Press the “A” button on the Xfinity remote. Select “System Refresh” on the screen. Click “Refresh Now” to confirm the action. The process is complete once your cable box displays a live TV.

I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ...The first step to fixing a Comcast cable box that is not working and displaying a “no signal” message is to check the connections. Make sure that the cable box is properly connected to the TV and that all cables are securely plugged in. If the cables are loose, tighten them and try turning the cable box back on. 2. Restart the Cable Box.CCJennifer. Hello @user_e03156! Thank you for reaching out on our community forum. I hate to hear that your cable box is flashing in the middle of the night. Our cable boxes do update and reboot nightly, however, it wouldn't cause your tv to turn on. This link has more details and how to change the time of the update.Xfinity X1 Box Not Turning On. Is your Xfinity X1 Box refusing to power on? Don’t worry, we’ve got you covered. There are a few common reasons why your X1 Box may not be turning on, and we’ll walk you through troubleshooting each one. Related: Troubleshooting And Resolving Server Errors In / Application. Power Outlet IssuesAug 17, 2023. 6 min read. Xfinity's X1 DVR offers you the best of all worlds. Xfinity's cable box gives you access to live TV, sports, loads of on-demand entertainment, your favorite streaming apps, a decent DVR storage space, and top-notch technology. You'll get to watch what you want within seconds with a voice remote and get daily updates on ...Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help.We would like to show you a description here but the site won’t allow us.

Jan 18, 2023 · It would not connect at all. When I called Xfinity for help the technician told me wireless TV boxes would only connect with Xfinity modems but I should be able to connect with cable TV boxes. I went back to the store and exchanged boxes from wireless to cable. I still cannot get the cable TV box to connect to my modem. X1 box has to be rebooted in the morning to get TV service. There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. Unplugging and plugging back in the X1 box usually restores the service, but it takes a while for the rebooting process.Solution: Press the LANG key to change the audio option back to the preferred language. Problem: The remote control is not changing the volume. Solution: There may be obstructions in the line-of-sight for the remote control, or the batteries may be dead or dying. You can also try to press and hold the VOL +/- button down, as some older models ...Turn off the device from the power source. Unplug the router and wait 10 seconds. Turn the hub/router back on and wait until connected to the internet. Turn on the device from the power source, and when it’s ready, press the Home button on the remote control. If it's still not working, reset to the factory settings.Feb 27, 2022 · Last week my only Comcast Wi-Fi-based 4K cable box (Xi6-A) started failing. Home Wi-Fi is perfectly fine. Replaced the Xi6-A with a brand new XiOne-SC (B) and exactly the same issues. My guess is technical problems with any Wi-Fi access points EXCEPT Comcast's own Wi-Fi access points. Comcast doesn't want you using your …

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Troubleshoot connectivity affecting individual devices · Log in to the Xfinity app. · Select the WiFi tab. · Select the specific device having issues. ·...In today’s fast-paced world, cable TV boxes have become an essential part of our entertainment setup. With a wide range of options available in the market, it can be overwhelming t...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.

User Guide - XfinityA: The device you are paired with may not be powered on or you might be out of communication range. Make sure the device is powered on and move closer to the device. If this does not work, try re-pairing your remote by following the instructions in “Installing your digital set-top box or DTA out of sight.”Friday, April 7th, 2023 6:08 PM. Closed. Cable Box won't power on. My cable box is off and will not power back on. I have unplugged everything, replugged everything and even tried the troubleshoot and nothing is working. The cable box is not powering on but everything else inclusive of the internet is working.Rustyben. I have an X1 box with the voice command remote that randomly (and continually) will be "off-line" when I turn the TV on. Essentially, I have a black screen, where my Sony Bravia states the message "HTML 2 - no signal" (as that the input used for the X1 box). I have to unplug the X1 box and wait for it to reboot, which takes forever.Mar 4, 2021 · I recently subscribed to Xfinity TV service and got a RNG150N box. I have verified that the co-ax cable is correct (lots of attic tracing today), and when I plug the co-ax directly into my TV I can see cable TV that way. I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the ... Aug 17, 2023. 6 min read. Xfinity's X1 DVR offers you the best of all worlds. Xfinity's cable box gives you access to live TV, sports, loads of on-demand entertainment, your favorite streaming apps, a decent DVR storage space, and top-notch technology. You'll get to watch what you want within seconds with a voice remote and get daily updates on ...The Xfinity remote should be paired to control your TV. Launch the Samsung Hub, select Source, highlight TV, press up and enter to Set Up TV. Follow the prompts and add/confirm all your devices. (NOTE: Running Setup TV does NOT perform a Factory Reset. It only resets the way your TV interacts with HDMI devices.So, if you're having problems receiving a signal to your Cisco RNG 100, try running an ethernet cable between your box and your router. After 2 minutes of waiting, the box showed the "Not Authorized" message and I was on my way. Now, I can finally enjoy standard definition cable on my 46" Sony XBR6 [2. Yeah, I should probably upgrade my …

Switch off your Xfinity Cable Box. Unplug the device from the outlet; Wait for 10 seconds and then plug it back to the outlet; Press the Power button; Your device will then automatically restart; Using the …

Mar 4, 2021 · I recently subscribed to Xfinity TV service and got a RNG150N box. I have verified that the co-ax cable is correct (lots of attic tracing today), and when I plug the co-ax directly into my TV I can see cable TV that way. I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the ... This feature is turned on by default on your Xfinity TV Box. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device ...Apr 25, 2023 · Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. Restart your TV box. Sometimes all it takes to correct this issue is restarting your TV box. Power off your TV Box. Remove the power cable from the back of the unit. Unplug the power cable from the wall outlet or power bar. Wait 30 seconds, then reconnect the power cable. Power on your TV box to see if it works.user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6).X1 box has to be rebooted in the morning to get TV service. There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. Unplugging and plugging back in the X1 box usually restores the service, but it takes a while for the rebooting process.Image: Xfinity 3. Xfinity Flex is not turning on. One of the most common reasons why Xfinity Flex is not turning on is because you may be using an incorrect input. The problem could also be your remote or a faulty HDMI cable or power cord. You can troubleshoot this problem as follows: Check to determine you are on the correct HDMI input.

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Dec 28, 2021 · Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.If you have a problem turning off the TV Box with the remote, then follow these steps: Locate where the power switch is on the Xfinity Cable Box. ... Fix Xfinity Cable Box Not Working with HDMI. Users often face another big problem not working on the Xfinity Cable box with HDMI. The latest models of Xfinity cable Box mostly use a …Customers who choose not to move to our latest Xfinity X1 platform on an updated TV Box, will no longer be able to access On Demand and SVOD packages. As ...Aug 17, 2023. 6 min read. Xfinity's X1 DVR offers you the best of all worlds. Xfinity's cable box gives you access to live TV, sports, loads of on-demand entertainment, your favorite streaming apps, a decent DVR storage space, and top-notch technology. You'll get to watch what you want within seconds with a voice remote and get daily updates on ...Oct 7, 2022 · I have 1 more try and if that doesn't work we will take a look at your account. Tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. Press OK to turn Voice Guidance off. Please let us know if this option fixes it or not.Apr 9, 2024 · Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1. The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords. You don't need to return Ethernet or coax cables, or remote controls, or amplifiers.Press the WPS button on your Xfinity box and then on your device to allow them to connect. If the blue light continues to blink without establishing a connection, try disabling WPS and setting up the connection manually through the network settings on your device. 2. For a blinking green light. ….

Rustyben. I have an X1 box with the voice command remote that randomly (and continually) will be "off-line" when I turn the TV on. Essentially, I have a black screen, where my Sony Bravia states the message "HTML 2 - no signal" (as that the input used for the X1 box). I have to unplug the X1 box and wait for it to reboot, which takes forever.My other small box that's working does not have a green light either, nor did another one on a very old TV that I have decided to remove. I think it's unlikely that the lights if there should be any, would go off on all the small cable boxes. And in any case, it seems to make no difference for the box working or no.Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...NoNoBadPuppy. @WolfSpirit42 There is no need to unplug the box. In fact, the box should be left plugged in to get updates to the guide, firmware updates, etc. The box does not draw much power. Just had internet and tv installed. On the tv box when I push power it will not turn the box off. I tried to restart the box and re-pair the remote ...Settings page. To view and change your settings, press the settings icon () on your remote, or go to the home screen and select the settings icon. If your Xumo Stream Box is connected to the internet, you can also press and hold the voice control button on your remote () and say “Settings.”. See the guide below for more information on each ...Cable box and remote turn off power. Within last 2 days my xfinity remote does not turn on cable or tv. Have re paired remote with tv and still issue. Only solution is to turn off power strip and restart. Remote works but have to leave tv on or start process over again. Question.Apr 7, 2020 · The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work. Rustyben. I have an X1 box with the voice command remote that randomly (and continually) will be "off-line" when I turn the TV on. Essentially, I have a black screen, where my Sony Bravia states the message "HTML 2 - no signal" (as that the input used for the X1 box). I have to unplug the X1 box and wait for it to reboot, which takes forever. Xfinity cable box not turning on, NoNoBadPuppy. @WolfSpirit42 There is no need to unplug the box. In fact, the box should be left plugged in to get updates to the guide, firmware updates, etc. The box does not draw much power. Just had internet and tv installed. On the tv box when I push power it will not turn the box off. I tried to restart the box and re-pair the remote ..., The Xfinity Voice Remote that comes with the Wireless TV Box does not require line-of-sight to the box. ... How do I turn the light down on the X1 Wireless TV Box ..., Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help., Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box. Not all cable boxes can …, Aug 4, 2019 · This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). , Then, follow the steps below. If your remote has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code., Apr 19, 2023 · To send a direct message: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. , It would not connect at all. When I called Xfinity for help the technician told me wireless TV boxes would only connect with Xfinity modems but I should be able to connect with cable TV boxes. I went back to the store and exchanged boxes from wireless to cable. I still cannot get the cable TV box to connect to my modem., Jul 23, 2022 · 24.6K Messages. when you press a cable set top box related button (xfinity, exit, up/dow, etc) what color (s) does the LED flash on your remote control? do you have more than one xfinity set top box in your home (swapped remotes?). I am not a …, Jan 20, 2024 · Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. Our main cable box is blinking a blue light and the tv is not detecting the cable box neither. I checked all the cables, turn it on and off, and unplugged but nothing has changed. , X1 TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV., I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu., May 17, 2012 · User Guide - Xfinity, If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Relacionado Artículos. X1: Preguntas frecuentes sobre el modo de ahorro de ..., If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Relacionado Artículos. X1: Preguntas frecuentes sobre el modo de ahorro de ..., Check the power cord: Ensure that the power cord is securely plugged into both the Xfinity box and the power outlet. Sometimes, the cord may come loose due to accidental tugs or movement. Verify the power outlet: Test the power outlet by plugging in a different device, such as a lamp or phone charger., Press the WPS button on your Xfinity box and then on your device to allow them to connect. If the blue light continues to blink without establishing a connection, try disabling WPS and setting up the connection manually through the network settings on your device. 2. For a blinking green light., Jan 18, 2024 ... Comments · Xfinity Cable Box Not Working : How To Fix [Reset Xfinity Cable Box] #HowTL · How To Restart Xfinity X1 TV Box · How to TURN OFF Vo..., Customers who choose not to move to our latest Xfinity X1 platform on an updated TV Box, will no longer be able to access On Demand and SVOD packages. As ..., Power Saver and X1 TV Box The TV and TV Box can sometimes get out of sync, with one turning on while the other is turning off. If this happens, press the TV Power button on your TV to turn your TV off. Then press the All Power button to sync the TV Box, TV, and audio device (if programmed). For Power Saver FAQs and information on how to set up Power …, This will place your TV Box in Standby mode whenever your TV is turned off and will automatically wake it up when the TV is turned on. This feature is turned on by default. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On., The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV., Feb 27, 2022 · Last week my only Comcast Wi-Fi-based 4K cable box (Xi6-A) started failing. Home Wi-Fi is perfectly fine. Replaced the Xi6-A with a brand new XiOne-SC (B) and exactly the same issues. My guess is technical problems with any Wi-Fi access points EXCEPT Comcast's own Wi-Fi access points. Comcast doesn't want you using your …, Oct 30, 2023 · X1 TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. , On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ..., Sep 19, 2021 · Press the Xfinity button on the remote. Highlight Settings (gear icon) and press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow to highlight Power Preferences and press OK. Use the down arrow to select Power Saver. , I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ..., Apr 26, 2020 · remote lights up the green button on the cable box (remote) but the TV wont turn on? Ive tried the online "reboot" but no change. Also tried Setup - and then 981. and A + set up - no luck? Cant get anyone on the phone in this time . Suggestions? thnx. C, , To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them., Mar 6, 2022 · Click the "Direct Messaging" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. , Aug 4, 2023 · Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. , Please turn on your device by pressing and holding the power button of your cable box till the green light starts blinking. Press the Power and Menu buttons simultaneously on your remote to open the user settings. Navigate to find the Restore Defaults option. Press the Right button and click Ok to start the reset., I just found the solution. When the Xumo Box auto shuts off, it falls out of sync with the TV. For example, when you press the power button, the TV and the Xumo should turn on. Because of that auto shut off feature, the TV remains on, while the Xumo is off.